Privacy Policy

Last Updated: November 26th, 2025

Introduction
Neux Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with the Scientifically Challenged® podcast (a trademark of Neux Ltd. registered in the UK under number UK00003603395, class 38, 41), including through our website, email newsletters, player platforms, and related services.

It is important that you read this policy so that you are fully aware of how and why we are using your data.

Who We Are
Neux Ltd is a company registered in England and Wales under company number 09021397. Our registered office address is 86-90 Paul Street, London, EC2A 4NE, United Kingdom. Our VAT number is 194 6179 68.

We are the producer and owner of the “Scientifically Challenged” podcast. For the purposes of data protection law, we are the “data controller” responsible for your personal data.

The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data, which we have grouped as follows:

  • Identity & Contact Data: Includes first name, last name, and email address, which you may provide when subscribing to our newsletter or contacting us.

  • Technical Data: Includes internet protocol (IP) address, your login data (if applicable), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website or podcast feeds.

  • Usage Data: Includes information about how you use our website and interact with the podcast, including the pages you viewed, the episodes you stream or download, page response times, download errors, length of visits to certain pages, and methods used to browse away from the page.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us (such as our newsletter) and your communication preferences.

  • Feedback and Correspondence Data: Includes any personal data you provide when you give us feedback, contact us with questions, or interact with us on social media platforms.

How We Collect Your Personal Data
We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Marketing data by filling in forms on our website or by corresponding with us by email or social media. This includes personal data you provide when you:

    • Subscribe to our newsletter or updates;

    • Give us feedback or contact us; or

    • Participate in a survey or listener Q&A.

  • Automated Technologies or Interactions: As you interact with our website or download/stream podcast episodes, we may automatically collect Technical and Usage Data. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for further details.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:

    • Analytics providers (such as Google Analytics and podcast hosting platforms like Spotify for Podcasters or Apple Podcasts Connect) based outside the UK;

    • Social media platforms (if you interact with us on those platforms).

How We Use Your Personal Data (Purposes and Legal Bases)
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., to improve our podcast and website).

  • Where you have given us your consent (e.g., for sending marketing newsletters).

  • Where we need to comply with a legal obligation.

The table below describes our purposes for processing and the legal bases we rely upon.

Purpose/Activity Type of Data Lawful Basis for Processing
To deliver podcast episodes and website content to you Technical, Usage Legitimate Interest (to provide our core service)
To manage our relationship with you, including responding to your queries Identity, Contact, Feedback Legitimate Interest (to respond to and manage listener relationships)
To send you our email newsletter and updates about the podcast Identity, Contact, Marketing Consent (you have opted in to receive these)
To administer and protect our business and our website (including troubleshooting, data analysis, and system maintenance) Identity, Contact, Technical Legitimate Interest (for running our business, network security) / Legal Obligation
To use data analytics to improve our website, podcast content, and listener experience Technical, Usage Legitimate Interest (to understand listener trends and improve our content)
To comply with legal and regulatory requirements All categories as necessary Legal Obligation

Data Sharing and Disclosures
We may share your personal data with the following categories of third parties:

  • Service Providers: We engage trusted third-party service providers who act as “data processors” on our behalf. These include our podcast hosting provider, email marketing platform, website analytics provider, and cloud storage providers. These providers are contractually bound to use your data only for the purposes we specify and to provide appropriate security.

  • Professional Advisers: We may disclose your data to professional advisers including lawyers, bankers, and auditors where necessary.

  • Legal and Regulatory Authorities: We may disclose your data to regulators, law enforcement agencies, or other authorities where we are required to do so by law.

We do not sell, rent, or trade your personal data to any third parties for their own marketing purposes.

International Data Transfers
We may transfer, store, and process your personal data outside the United Kingdom (UK) and the European Economic Area (EEA). For example, some of our service providers (like our email marketing or analytics providers) may be based outside these jurisdictions.

Whenever we transfer your personal data internationally, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using specific contracts approved for use in the UK which give personal data the same protection it has in the UK.

You can obtain details of the specific mechanisms we use for international transfers by contacting us.

Data Security
We have implemented appropriate technical and organisational security measures designed to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees and contractors who have a business need to know.

Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data and the potential risk of harm from unauthorised use or disclosure.

Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing of your personal data.

  • Request transfer of your personal data to you or a third party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details below. We may need to request specific information from you to help us confirm your identity.

Cookies
Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us to provide you with a good experience and allows us to improve our site. For detailed information, please see our dedicated [Cookie Policy].

Contact Us & Complaints
If you have any questions about this Privacy Policy or wish to exercise any of your legal rights, please contact us at:

  • By post: Data Protection Enquiries, Neux Ltd, 86-90 Paul Street, London, EC2A 4NE, United Kingdom.

  • By email: dorota@neuxscience.com

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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